Return Policy

For strict health, safety, and hygiene reasons, Toweiter Trading International Hongkong Co., Limited maintains a firm non-returnable policy for all Elyune nail products.

  • Standard Orders: Once your order has been dispatched and transferred to the shipping carrier, we cannot accept returns or issue refunds under normal circumstances.

  • Exceptions for Defective Items: The sole exception to this policy is if the item you receive is demonstrably defective or materially different from its online description. In such specific cases, you may be eligible to return the item strictly as outlined in our Terms of Purchase.